Why That 2-Star Review is Killing Your Business

Your Online Reputation is Now, More Important Than Ever

Even businesses without reputation issues need to regularly attend to their digital identity. Monitoring your online reputation and keeping it clean are integral parts of building and sustaining your business.  And with Google acknowledging at least 10% of their ranking algorithm is based on reviews, reviews are more important than ever.

New Technology for Early 2019

In 2019, HLM released a cutting edge Reviews Management solution as part of our Footprint Dashboard. Our review solution specializes in helping you get more 5-star reviews to promote your business to search engines and new customers alike

Meet ACE

Let’s Build Your Positive Online Presence


Getting honest and consistent positive online reviews is key to building your online reputation.

  • 92% of consumers regularly read online reviews before they make a decision.
  • 88% of consumers trust online reviews as much as personal recommendations.
  • 40% of consumers develop an opinion about a brand after reading 1 to 3 reviews.

HLM will soon be offering an all-in-one customer feedback and Google review solution.

Our review technology will make it easier for you to get Google reviews, which are critical to ranking well.  Our system will be very simple.  You just add a customer’s email and the system will do the rest.  First, it will send your customer an email asking them on a scale of 0-10 if they would recommend you.  If the person selects a 9 or 10, the system will ask them to leave you a Google review.  Not only will you get more Google Reviews, but you'll also be getting valuable customer feedback data.


Incorrect business listings can cause a frustrating customer experience and hurt your search rankings. Monitoring and updating local business listings (citations) has become a critical component of online reputation management and local search optimization strategy.

HLM’s Footprint Core70 citation technology maintains the quality and consistency of your local business listings by continually monitoring your data on the top tier local directories. We create new citations, build industry context citations, provide data cleansing, and prevent online listing hijacking.

Google is the most prominent provider of search, maps, apps, and voice assistants on which your business can be found by consumers, but manually updating your digital data can be a painful process. Thanks to HLM’s integration with Google My Business, we can make updates to the facts about your business directly in our platform and publish them to Google in real-time. 

Your Online Reputation and Ranking

Google receives ‘trust signals’ from positive reviews, accurate online listings and web pages that are continually refreshed with new content – then ranks your business higher in search results allowing customers to find and do business with you.

Contact us today to find out more about how HLM’s products and services can help your online reputation.

About High Level Marketing

At High Level Marketing, the primary goal behind everything we do is educating and empowering small business owners like you to understand your options in an effort to make the best marketing decisions that will help grow your business. We develop effective digital marketing campaigns that drive traffic and convert leads. Stop losing leads to your competitors…

Let's Talk About Your Business!

Penny Mayry
Marketing Manager / Sr Information Architect